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Data Privacy Policy

By clicking on the button below, you can call up our data protection notice and edit your data protection settings there.

Data Processing & Data Storage

The protection of your personal data is a top priority for us. As a consequence, we handle your data exclusively in strict compliance with data privacy laws (DSGVO, TKG 2003). In the following data privacy policy, we inform you about the most important aspects of how data is handled within the framework of our website.

If you have transmitted your personally identifiable information through this website or by email, such information will only be used in order to conduct correspondence with you as well as for those purposes for which you provided that information. We assure you that your personally identifiable information will not be shared with third parties unless the law requires us to do so.

The data you have provided will only be stored for 12 months or until such point as the purpose for which it was shared has been achieved. Insofar as the law requires that data be stored for a specific period of time, we will comply with such legal provisions. Should you no longer agree to our storing your personally identifiable data, pursuant to your request we will delete such data. If your personal data has changed in the meantime, we will correct that data based upon the information you provide us.

SSL Encryption

For security reasons and in order to protect transmission of confidential content, such as inquiries which are sent to us using the contact form, this site uses SSL encryption. You will be able to recognize the secure connection when the URL in your browser changes from "http://" to "https://", also generally accompanied by a green padlock symbol in your browser toolbar. When SSL encryption is activated, the data you share with us cannot be read or stolen by third parties.

Your rights

You have the right, at any time and at no cost, to receive information about your personally identifiable data stored by us, about the source and recipient, the purpose for which it was collected, as well as to demand the correction, blockage or deletion of such data.

If you think that the processing of your data violates the data protection law or your data protection claims have otherwise been violated, you can complain to the relevant supervisory authority. In Austria this is the „Datenschutzbehörde“ (data protection authority).

Contact us

If you have questions on the topic of “your personally identifiable data”, you may contact us at any time as follows:

Renate Höflehner
Phone.: +43 3687 81230
E-Mail: htltrlwndt

Information about the use of cookies

A cookie is a small file consisting of letters and numbers, containing information that is downloaded to your device whenever you open a webpage with the aid of your browser. It does not cause any damage. In order to get optimal use out of the website and benefit from certain personalized functions, it is necessary to accept cookies on your computer, tablet or smartphone. Such cookies enable us to recognize your browser the next time you pay us a visit. However, if you do not wish this to happen automatically, you can change the settings in your browser so that you are informed on each occasion and can accept the cookies, or not, on a case-by-case basis.

However, you should be aware that, by deactivating cookies, this may reduce the functionality of our website.

The benefits of cookies

Cookies make it possible to differentiate you from other users. This helps to make surfing this website more pleasant for visitors and to improve the website itself. When you reopen pages you have already visited several times in the past, cookies will also help improve your user experience. Assuming that you use the same device and the same browser as before, these cookies tell us how you use our pages and may potentially make the content displayed more relevant to your personal interests and needs .

Use of cookies on this website

Most of the cookies we use are so-called “session cookies”. At the end of your visit, they are automatically deleted. Visit data that must remain permanently available during a session includes form data, which allows us to redisplay such data if information has been entered erroneously. However, this will also be deleted once the form is submitted. The cookies used on our website do not collect any information with which we can personally identify you.

Necessary Cookies
These cookies are necessary for the function of the website and therefore cannot be deselected.
WSESSIONID
Storage PeriodeSession
Required standard cookie to use PHP session data.
hideCookieNotice
Storage PeriodeDepending on the selection, up to 30 days.
Saves that the cookie or data protection notice is not displayed again.
allowLoadExternRessources
Storage PeriodeDepending on the selection, up to 30 days.
Remembers the user decision whether external components can be loaded automatically.
allowTracking
Storage PeriodeDepending on the selection, up to 30 days.
Remembers the user decision that visitor behavior can be tracked.
Marketing-/Tracking Cookies
These cookies are used for marketing purposes and analyze your visitor behavior.
_fbp
Storage Periode3 month
Used by Facebook to display a range of advertising products, such as real-time bids from third party advertisers.

By activating the "Use all functions" option in the data protection settings that were offered when you accessed our website, you have already consented to the use of cookies when using this website.

You can prevent cookies e.g. for Google Analytics by changing your privacy settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website.

Server Logfiles

The provider of our website automatically stores information in so-called server log files for certain services on the server on which our website is hosted. All log files are rotated daily, the logs from the previous day are archived and are then available for the specified retention time. However, these are purely internal log files to which we as the customer have no access. This data is not merged with personal data sources. 

Web server log file
Contains: Domain, IP, requests, user agent, timestamp, status code
Retention time: 3 days 

FTP log file
Contains: FTP User, IP, Downloaded / Uploaded files
Retention time: 24 hours 

Email log file
Contains: metadata (sender, receiver, time, IP, size)
Retention time: 3 days

YouTube

The plug-in we use from Google is based on a 2-click system. When you open a website, only a placeholder is loaded for YouTube videos and no actual connection is made automatically to YouTube itself. This connection is only initiated when you click on the appropriate button to view the video. In order to enable you to view the video, the website uses a plug-in from the Google-owned service YouTube. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you are also logged into your YouTube account while visiting our website, whenever you play a video you also allow YouTube to associate your surfing behaviors with your personal profile. However, you can prevent this from happening by logging out of your YouTube account beforehand.

When you view the video, a connection is made to the servers of YouTube. This simultaneously informs the YouTube server which of our pages you are visiting and have already visited.

Further information about how user data is used as well as the data privacy policy can be found on the pertinent webpages of Google.

OpenStreetMap

We integrate the maps of the work “OpenStreetMap” https://www.openstreetmap.org , which are offered on the basis of the Open Data Commons Open Database license (ODbL) by the OpenStreetMap Foundation (OSMF). Data protection declaration of the OSMF.

As far as we know, the data of the users are used by OpenStreetMap exclusively for the purpose of displaying the map functions and temporarily storing the selected settings. This data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually carried out as part of the settings of their mobile devices).

Google Tag Manager

The Google Tag Manager is a system that controls which and when tags (scripts) are executed on the website.

This can be e.g. Google Analytics, which the Google Tag Manager can use to generate statistics on user behavior on the website. The Google Tag Manager works with tags and triggers.

Tags are pieces of code, such as HTML or JavaScript, that are used on the website for analysis or marketing purposes. This can be a social media plugin, a tracking pixel or something similar. Such tags and scripts can set cookies to collect data.

However, Google Tag Manager does not access this data and does not set any cookies itself. If cookies have been deactivated via the data protection settings, this also applies to those cookies that were implemented via tags with the Google Tag Manager.

Find more information about the handling of user data in Google's privacy policy:  https://policies.google.com/privacy?hl=de&gl=en

Facebook Pixel

To measure our conversion rates, our website uses the visitor activity pixel of Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyse the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.

The use of Facebook Pixel is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/

You have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under:
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen  To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any userbased advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/de/praferenzmanagement/

Social-Media Buttons

The social media buttons provided on our website for Facebook and Twitter are “share” buttons or hyperlinks to the respective social media channel. They do not create an automatic connection to the various platforms, which distinguishes them from “like” buttons, which are not used on this website.

Online booking module

The online booking module we use on this website makes it easier for you and us to agree and manage room bookings. We use “Dirs21” for this purpose. In the case of a room booking, it is essential to collect the data, as this is necessary for the processing of your booking and the provision of your booked service for the Berghotel Türlwand.

Find more information about the handling of user data in the privacy policy from Gastrodat.

Webcam

The webcam module we use is based on a 2-click system. When the website is called up, only placeholders are loaded for Panorama3D webcams; no connection to Panorama3D is established. This connection only starts when you click on the area to view the webcam, a connection to the Panorama3D servers is established.

Further information on handling user data can be found in Panorama3D data protection.

Data Privacy Policy

This website uses the following external components: videos, online booking, inquiry form and information about the holiday region which use cookies to collect information about your behavior and help to optimize the website.
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