COVID-19: Cancellation & Safety

All bookings for the winter 2022/23 can be canceled or rebooked free of charge up to 30 days before arrival.

In addition, the contracting conditions of the Austrian hotel industry apply.

• Up to 1 month before arrival the cancellation fee is 40% of the tour price
• From 1 month to 1 week before arrival the cancellation fee is 70% of the tour price
• In the event of cancellation within the last week before arrival, we will charge you 90% of the tour price

Of course, we adhere to all COVID-19 measures in the hotel for your relaxing and safe holiday in summer and winter.

Current entry regulations for Austria can be found here.

Entry into Austria is currently possible without restrictions. Nevertheless, please inform yourself about the currently applicable regulations for entry into Austria via the link above.

The obligation to wear masks has been abolished in almost all areas in Austria. Wearing an FFP2 mask is still necessary in the following areas:

-Health services / Doctors
-Hospitals
-Retirement home / Nursery homes

In some federal states, wearing FFP2 masks is also required when using public transport, but not here in Styria!

On-site-measures: All current measures in the federal state of Styria can be found here.

• Please inform yourself about the current regulations in your country of origin before your return journey. The Austrian Tourist Board provides an overview of the travel regulations (only in German).
  
• Return journey to Germany: our German guests can find the latest information here
• Return to Switzerland: for our Swiss guests, there is information here